Every restaurant should do all they can to improve customers’ waiting experiences. According to a study published by the Journal of Food Service Business Research, long waiting times is one of the major causes of dissatisfaction among restaurant customers. Altering your waiting experience can give you a competitive advantage over other players in the market and create memorable experiences for your customers that keep them coming back,
Research has shown that improving customers’ waiting experience may be more important than a reduction in the waiting time itself. A study published by The Journal of Consumer Behavior revealed that customers’ experience and perception of their waiting time has a greater influence than the actual waiting period. The wait time perception of your customers will increase if they are inactive or bored.
Improving your customers’ experiences while they wait, however, shouldn’t be difficult. You can create simple yet exceptional pastime for customers. These may include; gesture-based games, video games, live music, pool, crayons and coloring books for children and ping pong.
Ping pong is a great innovative pastime that not only appeals to customers of all ages but is also ideal for restaurants. A table tennis area provides your customers with fun experiences while they wait.
Another advantage is that a table tennis area is very easy to set up. You will need space for the ping pong table, bats and pin pong balls all of which are easily available. You can also take it a notch higher and surprise your customers by providing a ping pong robot. Ping pong robots will surely exceed the expectations of your customers and even give them an excuse to stay in your restaurant for longer.
Notably, ping pong is a unique and simple pastime that provides customers with several benefits:
Improves eye and hand coordination
Simply put, hand-eye coordination refers to your ability to process information through your eyes and guide your hands to an accurate movement. Playing ping pong stimulates mental alertness, tactical strategy, and overall concentration.
Customers can make use of the table tennis area as a fun and easy way to fine-tune their coordination skills. It is perfect for customers of all ages. Children can develop their coordination, while older people can refine their tactics. Young people can also use it to sharpen their coordination.
Improves skills with ping pong
A ping pong robot is an invaluable tool for those wanting to improve their pingpong skills. One of the advantages of pingpong is that it does not require much effort for one to master the basics. Once a customer has learned the basic strokes, a pingpong robot can repeat the strokes at the same speed indefinitely. This allows them to practice a particular shot as many times as they can which greatly improves their speed.
A pingpong robot can also help your customers master a specific stroke such as the forehand stroke far more easily. In addition, it saves time by allowing the player to spend less time picking up balls and more time hitting the balls. Invest in a table tennis area and a pingpong robot for your customers to improve their pingpong skills easily while having fun.
Improves Reflexes
Studies show that pingpong improves the speed and time to which a person reacts and responds. It programs the player’s mind to anticipate the ball and prepare for a response, which in turn greatly increases the body’s reflexes. The fast-paced nature of the sport and short distance improves fast muscle movement.
Restaurant customers who play ping pong in their waiting time will benefit from good reflexes in everyday activities like driving and crossing the street.
Enhances Motor skills
Playing pingpong, stimulates the motor cortex and the cerebellum, parts of the brain responsible for movements are stimulated. In addition, a 2017 report by Alzheimer’s Weekly revealed that playing table tennis can significantly increase cognitive awareness for the player and enhance their motor skills.
Keeps the brain sharp
Dr. Wendy Suzuki, the author of the ”Healthy Brain, Happy Life” and neuroscience professor, explains that pingpong increases memory, attention and stimulates different parts of the brain. It stimulates the hippocampus, a part of the brain responsible for long-term memory and prefrontal context which is responsible for strategic planning. Ping pong also increases blood flow to the brain allowing for increased brain function and focus.